General Terms and Conditions

Landlord:

HP Immobilien GbR
Sabrina Harmutter-Pier and Christoph Harmutter
Hasenbergstraße 51
66994 Dahn

Vacation accommodation:

Palatina Living
Wasgaustraße 17
66996 Fischbach bei Dahn

The following general terms and conditions apply to the use of the above-mentioned vacation accommodation:

1. Scope

The general terms and conditions apply to the rental of the vacation accommodation for accommodation and all other services provided to the guest by the landlord.

2. Booking

The booking of the vacation accommodation is concluded by the booking confirmation, which is sent to the guest after the online booking. Upon receipt of the booking confirmation, the booking is therefore legally binding. With the booking, the present general terms and conditions as well as the house rules, which were made available to the guest in advance, are also accepted.

3. Stay

The vacation accommodation including inventory and the facilities belonging to the house are to be treated with care by the guest. The cleaning of the vacation accommodation is to be done by the guest during the rental period. The guest must also ensure that when leaving the apartment the windows are closed, the lights are turned off and the radiators are turned back.

The use of the vacation accommodation is reserved for the guests indicated at the time of booking. Subletting and transfer of the vacation accommodation to third parties is not allowed.

During the stay, the house rules sent to the guest for information apply. In case of violations of the GTC or the house rules, the landlord is entitled to terminate the lease immediately and without notice. A legal claim to a pro rata refund or compensation does not exist.

4. Payment

The guest is obligated to pay the prices of the landlord applicable to the provision of the vacation accommodation and other services used by him.
The total amount for the stay must be paid in full at the time of booking.

5. Resignation

The guest has no right to cancel free of charge. In case of cancellation up to 30 days before arrival, the guest is obliged to pay an expense allowance in the amount of 10% of the total price.
In case of cancellation in the 30 days before arrival or in case of no-show, the guest is obliged to pay 100% of the total price.

The cancellation must also be made in writing.

Cancellation of the contract by the lessor is permitted in the event of force majeure or other unforeseeable circumstances that make the booked stay impossible. In this case the liability is limited to the refund of the rental price. In the case of justified cancellation, the guest has no right to compensation. Liability for travel and hotel costs is also excluded. We recommend the conclusion of a travel cancellation insurance.

6. Liability

The lessor is liable within the scope of due diligence for the proper provision of the rental object. A liability for possible failures or disturbances in water or power supply as well as events and consequences due to force majeure are excluded. Also for the loss of objects or theft in the house or on the property no liability is assumed by the landlord.

The guest is liable for damages caused by the guest, which were caused willfully or by gross negligence. Also the arrival and departure is the responsibility and liability of the guest. In case of loss of a key for the vacation accommodation, the guest bears the resulting costs.

7. Written form

Amendments and supplements to these General Terms and Conditions must be made in writing. This also applies to the amendment of this written form clause. Furthermore, no verbal agreements have been made.

8. Severability clause

Should individual provisions of these General Terms and Conditions be invalid or unenforceable or become invalid or unenforceable after becoming known, this shall not affect the validity of the remaining provisions of these General Terms and Conditions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objective which the parties pursued with the invalid or unenforceable provision.